Supporting Employee Wellbeing. Strengthening Organisations. Driving Performance.
People are the most valuable asset of any organisation. When employees are mentally healthy, emotionally resilient, and supported through life’s challenges, they perform better, collaborate more effectively, and contribute positively to workplace culture.
At 360 Psyche, we provide comprehensive Employee Assistance Programme (EAP) services in Nigeria designed to help organisations support their workforce through confidential counselling, mental health interventions, workplace wellness programmes, leadership support, crisis management, and organisational wellbeing initiatives.
Our EAP services are available to organisations in Lagos, Abuja, Port Harcourt, Delta State, Benin City, Warri, and across Nigeria, with both virtual and onsite delivery options. We also support multinational organisations and companies with remote teams across Africa and globally.
Whether your organisation has 20 employees or 20,000, our tailored EAP solutions help create healthier workplaces, improve employee engagement, reduce burnout, and enhance overall organisational performance.
What Is an Employee Assistance Programme (EAP)?
An Employee Assistance Programme (EAP) is a confidential workplace support service designed to help employees address personal, emotional, psychological, family, financial, relationship, and work-related challenges that may affect their wellbeing and job performance.
An effective EAP provides employees with access to qualified professionals who can offer guidance, counselling, coaching, assessments, referrals, and practical support.
The goal is simple:
- Improve employee wellbeing
- Reduce workplace stress
- Enhance productivity
- Strengthen resilience
- Improve retention
- Promote healthier workplace cultures
- Support organisational growth
Modern EAPs go beyond counselling. They are strategic organisational tools that support both employee wellness and business performance.
Why Employee Mental Health Matters in Today’s Workplace
Today’s workforce faces unprecedented challenges.
Employees often struggle with:
- Workplace stress
- Burnout
- Anxiety
- Depression
- Financial pressure
- Relationship difficulties
- Family responsibilities
- Workplace conflict
- Grief and loss
- Trauma
- Career uncertainty
- Work-life balance issues
When left unaddressed, these challenges can lead to:
- Reduced productivity
- Increased absenteeism
- Presenteeism
- High staff turnover
- Workplace accidents
- Poor morale
- Low engagement
- Increased healthcare costs
- Reduced customer satisfaction
Organisations that proactively invest in employee wellbeing often experience improved employee satisfaction, stronger performance, and better business outcomes.
Our Employee Assistance Programme Services
At 360 Psyche, our EAP solutions are designed to meet the unique needs of organisations across various industries.
1. Confidential Employee Counselling
Our confidential counselling service allows employees to access professional support for personal and work-related concerns.
Areas of support include:
- Stress management
- Anxiety
- Depression
- Burnout
- Relationship issues
- Marital concerns
- Parenting challenges
- Workplace conflict
- Grief and bereavement
- Trauma
- Substance misuse
- Career concerns
- Adjustment difficulties
Employees can access counselling virtually or in person, depending on organisational needs.
- You get direct treatment for your employees for a wide range of mental health needs. In other words, we help resolve personal challenges that may be influencing their productivity at work, such as substance use and abuse, relationship challenges, depression, anxiety, and any other mental health challenges.
- Services are delivered via any of our platforms – online (video-based counselling), face-to-face (at our multiple physical locations in Lagos and Abuja), or concierge (we visit your office or your employee at home).
- Moreover, you get help via phone and email interactions with employees available 24/7.
- In addition, no matter the size of your staff, we’ve got you covered
- You can extend the EAP program to the employee’s spouse, children, and any other member living in the same household
- Moreover, we have affordable and flexible options
- Furthermore, there is a payment plan for everyone.
2. Manager and Leadership Support
Managers often carry significant responsibility and workplace pressure.
Our leadership support services help managers navigate:
- Team conflicts
- Difficult conversations
- Workplace stress
- Burnout prevention
- Performance management challenges
- Emotional intelligence development
- Leadership resilience
Strong leadership contributes significantly to a healthy workplace culture.
3. Workplace Mental Health Programmes
We design and implement workplace mental health initiatives that create awareness and reduce stigma.
Topics include:
- Understanding Mental Health at Work
- Burnout Prevention
- Managing Workplace Stress
- Building Resilience
- Emotional Intelligence
- Psychological Safety
- Workplace Wellness
- Mental Health Awareness
These programmes can be delivered onsite, virtually, or in a hybrid format.
4. Crisis Intervention and Critical Incident Support
Organisations occasionally face critical incidents that can significantly affect employee well-being.
Examples include:
- Workplace accidents
- Sudden employee death
- Violence or security incidents
- Organisational restructuring
- Mass layoffs
- Natural disasters
- Traumatic workplace events
Our crisis intervention team provides immediate psychological support to help employees process difficult experiences and recover effectively.
5. Employee Wellness Coaching
Some employees may benefit from coaching rather than therapy.
Our coaching services address:
- Goal achievement
- Performance enhancement
- Confidence building
- Career growth
- Productivity improvement
- Work-life balance
- Leadership development
6. Organisational Wellbeing Assessments
Understanding workforce wellbeing is essential for strategic decision-making.
Our assessments help organisations evaluate:
- Employee wellbeing
- Workplace stress levels
- Organisational culture
- Employee engagement
- Burnout risk
- Psychological safety
We provide actionable recommendations that support organisational growth and employee wellness.
7. Psychological Assessments
We offer professional assessments where appropriate.
Services include:
- Personality assessments
- Career assessments
- Leadership assessments
- Emotional wellbeing assessments
- Workplace suitability evaluations
These assessments can support recruitment, leadership development, and employee growth initiatives.
8. Training and Capacity Building
We provide evidence-based workplace training programmes covering:
Employee Training
- Stress Management
- Mental Health Awareness
- Resilience Building
- Communication Skills
- Conflict Resolution
- Work-Life Balance
Management Training
- Managing Employee Mental Health
- Psychological First Aid
- Leadership Development
- Emotional Intelligence
- Supporting Distressed Employees
Benefits of an Employee Assistance Programme
Organisations that invest in EAP services often experience measurable benefits.
Improved Employee Productivity
Employees who receive support for personal and workplace challenges are often better able to focus, perform, and contribute effectively.
Reduced Absenteeism
Mental health concerns and personal difficulties can contribute significantly to employee absence.
Early intervention helps reduce lost workdays.
Lower Staff Turnover
Employees are more likely to remain with organisations that demonstrate genuine concern for their wellbeing.
Enhanced Employee Engagement
When employees feel supported, they are more engaged, motivated, and committed.
Stronger Workplace Culture
EAPs help foster healthy communication, trust, and psychological safety.
Better Leadership Effectiveness
Managers gain access to resources that help them support employees more effectively.
Improved Employer Brand
Organisations with strong wellbeing initiatives often attract and retain top talent.
Industries We Serve
Our EAP services support organisations across multiple sectors.
Healthcare
Hospitals, clinics, HMOs, and healthcare providers.
Financial Services
Banks, fintech companies, insurance firms, and investment organisations.
Oil and Gas
Upstream, midstream, and downstream organisations.
Telecommunications
Telecom providers and technology companies.
Manufacturing
Factories, production facilities, and industrial organisations.
Government and Public Sector
Government agencies and public institutions.
Education
Schools, universities, and educational organisations.
NGOs and Development Organisations
Local and international non-profit organisations.
Professional Services
Law firms, consulting firms, and corporate service providers.
Why Choose 360 Psyche for Your EAP?
Experienced Mental Health Professionals
Our multidisciplinary team includes experienced psychologists, therapists, counsellors, and wellness professionals.
Evidence-Based Approach
We utilise scientifically supported interventions and best practices.
Confidential Service Delivery
Confidentiality remains at the core of every EAP service we provide.
Flexible Delivery Options
- Virtual
- Onsite
- Hybrid
We tailor delivery to organisational needs.
Nationwide Coverage
We serve organisations across:
- Lagos
- Abuja
- Port Harcourt
- Delta State
- Benin City
- Warri
- Other locations across Nigeria
Global Support
We also support multinational organisations and remote teams.
Signs Your Organisation Needs an EAP
Your organisation may benefit from an Employee Assistance Programme if you notice:
- Increased stress complaints
- High turnover rates
- Burnout among staff
- Frequent workplace conflicts
- Increased absenteeism
- Low morale
- Reduced productivity
- Employee disengagement
- Significant organisational change
- Mental health concerns among employees
An EAP can provide proactive support before challenges escalate.
How Our EAP Process Works
Step 1: Consultation
We begin with a discovery meeting to understand your organisation’s needs.
Step 2: Needs Assessment
We evaluate workforce challenges, wellbeing priorities, and organisational goals.
Step 3: Programme Design
We develop a customised EAP solution tailored to your organisation.
Step 4: Implementation
Services are rolled out through agreed delivery channels.
Step 5: Monitoring and Reporting
We provide anonymised utilisation reports and programme insights while maintaining employee confidentiality.
Step 6: Continuous Improvement
Programmes are regularly reviewed and enhanced.
EAP Solutions for Small, Medium, and Large Organisations
Small Businesses
Affordable wellbeing solutions that support growing teams.
Medium-Sized Organisations
Comprehensive EAP programmes that enhance employee wellbeing and organisational performance.
Large Organisations
Scalable enterprise-level solutions with nationwide coverage.
Frequently Asked Questions About Employee Assistance Programmes
Is employee counselling confidential?
Yes. Confidentiality is a core principle of our EAP services. Individual counselling information is not shared with employers except where required by law or where there is an immediate risk of harm.
Can employees access services virtually?
Yes. Employees can access counselling and support services virtually from anywhere in Nigeria or internationally.
How many counselling sessions are included?
Session allocations vary based on the selected EAP package and organisational requirements.
Can EAP services be customised?
Absolutely. Every organisation has unique needs. We tailor our programmes accordingly.
Do you provide on-site support?
Yes. We offer onsite, virtual, and hybrid EAP solutions.
Can managers access support?
Yes. Leadership and management support are important components of our EAP offerings.
Do you provide services outside Lagos?
Yes. We support organisations across Nigeria, including Abuja, Port Harcourt, Delta State, Benin City, Warri, and other locations.
Our EAP Options
Invest in Employee Wellbeing Today
Healthy employees build healthy organisations.
A well-designed Employee Assistance Programme can improve employee wellbeing, strengthen workplace culture, reduce organisational risk, and enhance overall business performance.
Whether you are looking to establish a new EAP, improve an existing programme, support employee mental health, or create a healthier workplace culture, 360 Psyche is ready to partner with your organisation.
Speak With Our EAP Team
Contact 360 Psyche today to discuss a tailored Employee Assistance Programme for your organisation and discover how strategic employee wellbeing support can transform your workplace.
360 Psyche – Supporting Employees. Strengthening Organisations. Transforming Workplace Wellbeing.
Send us a message to request further clarification.