Assertiveness Test

Directions: Indicate how well each item describes you by using. Click the option that best applies to you on each of the questions below

User Code
Most people seem to be more aggressive and assertive than I am

I have hesitated to make or accept dates because of “shyness.”

When the food served at a restaurant is not done to my satisfaction, I complain about it to the waiter or waitress.

I am careful to avoid hurting other people’s feelings, even when I feel that I have been injured.

If a salesperson has gone to considerable trouble to show me merchandise that is not quite suitable, I have a difficult time saying “No.”

When I am asked to do something, I insist upon knowing why

There are times when I look for a good, vigorous argument.

I strive to get ahead as well as most people in my position.

To be honest, people often take advantage of me.

I enjoy starting conversations with new acquaintances and strangers

I often don’t know what to say to people I find attractive

I will hesitate to make phone calls to business establishments and institutions

I would rather apply for a job or for admission to a college by writing letters than by going with personal interviews.

I find it embarrassing to return merchandise

If a close and respected relative were annoying me, I would smother my feelings rather than express my annoyance

I have avoided asking questions for fear of sounding stupid

During an argument, I am sometimes afraid that I will get so upset that I will shake all over.

If a famed and respected lecturer makes a comment which I think is incorrect, I will have the audience hear my point of view as well.

I avoid arguing over prices with clerks and salespeople

When I have done something important or worthwhile, I manage to let others know about it.

I am open and frank about my feelings.

If someone has been spreading false and bad stories about me, I see him or her as soon as possible and “have a talk” about it.

I often have a hard time saying “No.”

I tend to bottle up my emotions rather than make a scene.

I complain about poor service in a restaurant and elsewhere.

When I am given a compliment, I sometimes just don’t know what to say.

If a couple near me in a theatre or at a lecture were conversing rather loudly, I would ask them to be quiet or to take their conversation elsewhere.

Anyone attempting to push ahead of me in a line is in for a good battle.

I am quick to express an opinion.

There are times when I just can’t say anything.

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